Cancelling your CTA Exam Entry

Cancelling your CTA Exam Entry

Application to cancel your exam entry
Date

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Please ensure that you read the guidance on cancelling your CTA exam entry before proceeding.

We cannot accept requests to cancel an exam entry over the phone or by email. All requests must be made by completing this form.

If you would like to cancel multiple exam entries, you will need to complete this form for each one.

If you would like to change your entry to a different exam, please email us at education@ciot.org.uk. There is a £15 administration charge for this.
Student Number
Six digits e.g. 234567
Name

First NameLast Name
Email
Exam Session
E.g. May 2026
Please select the CTA exam that you wish to cancel entry for
If you no longer want to sit the exam, you can cancel your booking at any point but you may lose the exam entry fees you have paid. Therefore please consider carefully whether you wish to continue with the cancellation.
Are you eligible for a refund? We will check this after submission
Did you request for your employer to be invoiced for your exam fee?
Please confirm the name of your employer
Invoice Number:
Transaction Number:
Usually a 10 digit number started with 'TX'
If a refund is confirmed, this will be returned to the original payment method.

Paid when Submitting Entry

We will refund your exam booking, minus a £15 admin fee. The £100 late entry fee is not refundable if you booked within the late period.
If a refund is confirmed, this will be returned to the original payment method.

Employer is paying (via invoice)

The invoice must be paid before we can refund this back to your employer (minus a £15 admin fee). The £100 late entry fee must be paid, if yours was a late entry.
Requesting to cancel your exam will result in you losing your fee (if you paid yourself by card) or your firm still requiring to pay (if you requested to invoice your employer).
Once you submit this application to cancel your exam you cannot then retract this and the process cannot be undone. If you do wish to reverse this once submitted, there will be an administration fee of £100.
Should be Empty:

Cancelling your CTA Exam Entry

If a refund is confirmed, this will be returned to the original payment method.

Paid when Submitting Entry

If a refund is confirmed, this will be returned to the original payment method.

Employer is paying (via invoice)

Requesting to cancel your exam will result in you losing your fee (if you paid yourself by card) or your firm still requiring to pay (if you requested to invoice your employer).